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FAQ

All FAQ Categories

General Questions Expand
  • What tasks are covered in the monthly plan?
  • What happens if you need more than 2 hours? How does that work?
  • What about big things like new website pages, setting up courses, adding a podcast, setting up a funnel or free download?
  • What are Special Projects?
  • What are Technical Tasks?
  • How many websites does one subscription cover?
  • Why can't I just order a Special Project or Technical Task without a plan?
  • Do you only work on WordPress sites?
  • Do you offer any guarantees?
  • Hmm… no contracts, great talent, one monthly fee.. what’s the catch?
Sales Expand
  • What tasks are covered in the monthly plan?
  • What happens if you need more than 2 hours? How does that work?
  • What about big things like new website pages, setting up courses, adding a podcast, setting up a funnel or free download?
  • What are Special Projects?
  • What are Technical Tasks?
  • How many websites does one subscription cover?
  • Why can't I just order a Special Project or Technical Task without a plan?
  • Do you only work on WordPress sites?
  • Do you offer any guarantees?
  • Hmm… no contracts, great talent, one monthly fee.. what’s the catch?
Customer Support Expand
  • How do I reach customer support?
  • How long does it take to hear back from customer support?
Billing And Payments Expand
  • How can I view my payment history?
  • I need to change my credit card for monthly payments, how do I do that?
  • Do you accept PayPal?
Agencies & Partnerships Expand
  • Do you offer white label services?
WordPress Maintenance Expand
  • What's included in the WordPress Maintenance service?
WordPress Development Tasks Expand
  • What tasks do you perform as part of the unlimited tasks service?
Special Projects Expand
  • What Special Projects does PressFixer handle?

How can I view my payment history?

You can see all transactions after November 1st, 2018 by going to the client billing portal and entering your email address.

I need to change my credit card for monthly payments, how do I do that?

Log into the client billing portal to update your credit card and other payment related information.

Do you accept PayPal?

No, we no longer accept PayPal, however we accept all credit cards and interact for our Canadian customers.

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PressFixer (WELMA Inc.)
1 Yonge Street, Suite 1801
Toronto, ON, Canada M5E 1W7

  • Phone: 1-888-741-9755

  • Email: [email protected]

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