Career Opportunities
We are virtual tech support firm focused on helping non-tech savvy entrepreneurs grow their online businesses from $100K to beyond.
Our clients got their start doing it all themselves… or very cheaply. Now they’ve seen some success, they need our expertise to grow their business to its full potential.
Our job is to support them by removing tech stress from the equation and making it a breeze to implement their ideas and strategies.
Too many small businesses stay small because they lack the technical resources to compete in a global marketplace. We level the playing field by standing in their corner, prepping the pitch for their global success.
Want To Join Our Team?
While our business address is in Canada our team is International. You can work from wherever you are in the world - all you need is a laptop, cellphone, fast wifi and a quiet place to work.
See below available opportunities and apply according to the instructions in the job posting.
Operations Manager
The Role
Do you use systems and checklists even in your personal life?
Are you constantly finding new ways to make processes work better?
Do your pet peeves include preventable mistakes and inefficiency?
Will typos and errors in the job posting irritate you?
Are you looking for a role that gives you the freedom to do your best work?
Then read on …
We have an exciting new role for a part-time Operations / Project Manager who can bring their project management skills, organizational talent and customer services skills to our growing business.
Job Details
Job title: Operations / Project Manager
Main purpose of job: To work alongside the CEO, delivery team and key stakeholders to ensure that quality projects are delivered to time and budget.
Managerial Responsibility: 4
Position reports to: CEO
Location: Remote (home based)
Length of contract: Permanent (P/T)
Salary: competitive
Main Duties
- Working side by side with the CEO to support the design and implementation of operational strategy, ensuring that targets for performance and growth are met.
- Overseeing company operations and team productivity.
- Evaluating and improving the efficiency of business procedures according to organizational objectives and implementing improvements.
- Reviewing financial information and adjusting operational budgets to promote profitability.
- Consult with clients to develop and document Website requirements
- Lead and coordinate multidisciplinary teams to develop Website graphics, content, capacity and interactivity.
- Source, select and organize information for inclusion and design the appearance, layout and flow of the Website.
- Effective project management skills.
- Overseeing customer support processes and enhancing customer satisfaction.
- Resolve issues effectively—seeing real problems, being comfortable with conflict, calling out the problems, and solving the problems in a practical and healthy manner.
- Overseeing adherence to the company’s core processes and operating systems.
- Quality control on all projects.
- Effective communication with the team, clients and potential clients - maintaining an excellent relationship with all parties.
- Ensuring that effective recruiting, onboarding, professional development, performance management, and retention procedures are in place and continuously improved.
- Implementing and updating the compensation program; rewrite job descriptions as necessary; conduct annual salary surveys and develop merit pool (salary budget).
- Ensuring that the leadership team is healthy, functional, and cohesive.
Person Specification
- Excellent communication skills (written and verbal).
- Excellent organizational skills and ability to prioritize workload of self.
- Critical thinking, analytical, & problem solving skills.
- Technical understanding of systems, including but not limited to: WordPress, Google documents, DropBox, Nifty PM, Adobe Acrobat Pro DC, Active Campaign, Slack, Zoom, Signal.
- Ability to work in a fast-paced environment.
- Ability to prioritize multiple projects under pressure.
- Ability to work on multiple projects at any one time.
- Willingness to work a flexible schedule.
- Operate in a fast-moving environment and adhere to deadlines while producing high quality work each and every time.
- Passion for working with others (being collaborative) and helping our team
Working Hours
9am - 5pm EST (Monday, Wednesday and Friday) and on-call for service desk at the weekend
To Apply
Step #1: Take the assessment at https://www.16personalities.com
Step #2: Email [email protected] using "Little Kahuna" in the subject line
Step #3: State your assessment results from step #1 (required) and attach your resume and covering letter detailing how you match the role criteria (no more than 2 pages per document).
This is an ongoing vacancy and applications are being waitlisted for future consideration.
Marketing Coordinator
The Role
Have you ever looked at business or a brand and made a mental list of all the ways they could improve their marketing?
Does the idea of building a new brand from the ground up excite you?
Do you love metrics, reporting and data analysis?
Do you spend your spare time creating new strategies, planning campaigns and finding new ways to outperform yourself?
Are you looking for a role that gives you the freedom to do your best work?
Then read on …
We are looking for a Marketing Coordinator with flexible hours who can bring their community building strategies to help us create brand evangelists and win new clients.
Job Details
Job title: Marketing Coordinator
Main purpose of job: To work alongside the CEO, Operations Manager, Graphic Design and Development teams to design, implement, monitor and continually improve our internal customer acquisition processes while ensuring that we meet or exceed our targets.
You will also act in an advisory capacity to our team and provide feedback on client deliverables.
Managerial Responsibility: 1
Position reports to: Operations Manager
Location: Remote (home based)
Main Duties
As our Marketing Coordinator, you will be responsible for creating the strategies that tell people we exist and lead them along the sales journey to becoming a customer. You will also lend your expertise to our clients as we help them to execute their own online marketing strategies.
- Work side by side with the Operations Manager, Operations Assistant, Graphic Design and Web Development teams to execute high-performing marketing campaigns.
- Develop, coordinate and supervise the implementation of a strategy to grow our social media presence and convert likes and followers into clients and fans.
- Provide input to ensure that our graphics, web pages and other marketing collateral include the necessary elements to be effective.
- Plan, execute and manage our email marketing campaigns in Active Campaign
- Create and curate content for marketing and client communications including blog posts and promotional campaigns.
- Ensure the team has the information and resources they need to prepare any assets for marketing including landing pages, graphic design etc.
- Make marketing and business growth your focus - always seeking out new learning opportunities, keeping a pulse on trends and strategies that we can implement internally.
- Provide marketing expertise to the team to support the successful execution of client’s projects.
Person Specification
- Team player who can effectively communicate big ideas in an actionable way.
- Exceptional written skills to ensure that our brand and all marketing collateral clearly communicate their intended message.
- Excellent organizational skills and ability to prioritize workload of self and others.
- Ability to design a multi-phase marketing strategy from start to finish, delegate the execution to a team and manage it’s effective execution.
- A love of research, a passion for results and a commitment to continuous improvement.
- An eye for detail and an awareness of what is needed for the specific audience.
- Ability to capture, interpret and make decisions based on metrics.
- An understanding of customer psychology and influence.
- Commitment to quality with a strong attention to detail while respecting project deadlines.
- Ability to handle critiques and adapt to evolving priorities.
- Passion for working with others (being collaborative) to bring ideas to life.
Working Hours
9am - 5pm EST (Monday-Friday)
To Apply
Step #1: Take the assessment at https://www.16personalities.com
Step #2: Email [email protected] using "Mighty Megaphone" in the subject line
Step #3: State your assessment results from step #1 (required) and attach your resume and cover letter detailing how you match the role criteria (no more than 2 pages per document). In your cover letter, please include links to your online portfolio.
Applications are currently open.
Shopify Developer
The Role
Do you use systems and checklists even in your personal life?
Are you constantly finding new ways to make processes work better?
Do your pet peeves include preventable mistakes and inefficiency?
Will the typos and errors in the job posting irritate you?
Are you looking for a role that gives you the freedom to do your best work?
Then read on …
We have an exciting new role for a part-time Operations / Project Manager who can bring their project management skills, organizational talent and customer services skills to our growing business.
Job Details
Job title: Operations / Project Manager
Main purpose of job: To work alongside the CEO, delivery team and key stakeholders to ensure that quality projects are delivered to time and budget.
Managerial Responsibility: 4
Position reports to: CEO
Location: Remote (home based)
Length of contract: Permanent (P/T)
Salary: competitive
Main Duties
- Working side by side with the CEO to support the design and implementation of operational strategy, ensuring that targets for performance and growth are met.
- Overseeing company operations and team productivity.
- Evaluating and improving the efficiency of business procedures according to organizational objectives and implementing improvements.
- Reviewing financial information and adjusting operational budgets to promote profitability.
- Effective project management skills.
- Overseeing customer support processes and enhancing customer satisfaction.
- Resolve issues effectively—seeing real problems, being comfortable with conflict, calling out the problems, and solving the problems in a practical and healthy manner.
- Overseeing adherence to the company’s core processes and operating systems.
- Quality control on all projects.
- Effective communication with the team, clients and potential clients - maintaining an excellent relationship with all parties.
- Ensuring that effective recruiting, onboarding, professional development, performance management, and retention procedures are in place and continuously improved.
- Implementing and updating the compensation program; rewrite job descriptions as necessary; conduct annual salary surveys and develop merit pool (salary budget).
- Ensuring that the leadership team is healthy, functional, and cohesive.
Person Specification
- Excellent communication skills (written and verbal).
- Excellent organizational skills and ability to prioritize workload of self.
- Critical thinking, analytical, & problem solving skills.
- Technical understanding of systems, including but not limited to: WordPress, Google documents, DropBox, Nifty PM, Adobe Acrobat Pro DC, Active Campaign, Slack, Zoom, Signal.
- Ability to work in a fast-paced environment.
- Ability to prioritize multiple projects under pressure.
- Ability to work on multiple projects at any one time.
- Willingness to work a flexible schedule.
- Operate in a fast-moving environment and adhere to deadlines while producing high quality work each and every time.
- Passion for working with others (being collaborative) and helping our team
Working Hours
9am - 5pm EST (Monday, Wednesday and Friday) and on-call for service desk at the weekend
To Apply
Step #1: Take the assessment at https://www.16personalities.com
Step #2: Email [email protected] using "Little Kahuna" in the subject line
Step #3: State your assessment results from step #1 (required) and attach your resume and covering letter detailing how you match the role criteria (no more than 2 pages per document).
Applications close on the February 14 at 5pm EST
WordPress Developer
The Role
Do slow websites drive you nuts?
Are you constantly learning about the latest trends in web development?
Do you bookmark web pages because you like how they work?
Is WordPress your jam?
Are you looking for a role that challenges you to make your next website outperform the last?
Then read on …
We have an exciting new role for a part-time Web Developer who can bring their attention to detail, proactive can-do attitude and high standards of quality to our growing business.
PressFixer is a virtual tech support firm focused on helping non-tech savvy entrepreneurs grow their online businesses from $100K and beyond.
Our clients got their start doing it all themselves… or very cheaply. Now they’ve seen some success, they need our expertise to grow their business to its full potential.
Our job is to support them by removing tech stress from the equation and making it a breeze to implement their ideas and strategies.
As our WordPress Web Developer, you will be responsible for building, maintaining and optimizing our client’s online storefront.
Too many small businesses stay small because they lack the technical resources to compete in a global marketplace. We level the playing field by standing in their corner and prepping the pitch for their global success.
Job Details
Job title: Web Developer (WordPress)
Main purpose of job: To ensure that our internal and client websites are working at their best. Our clients depend on us to ensure their online businesses work 24/7. In addition to building new websites and proactively checking and maintaining website functionality you will be responding to support requests from clients.
Managerial Responsibility: 0
Position reports to: Operations Manager
Location: Remote (home based)
Length of contract: Permanent (P/T)
Salary: Competitive
Main Duties
- Work side by side with the Operations Manager, Graphic Design and Web Development teams to build, maintain and optimize WordPress websites.
- Build pixel perfect WordPress websites using Adobe XD or Photoshop files.
- Perform ongoing website maintenance and optimization tasks to ensure that all internal and external websites are operating at peak performance.
- Implement the correct installation and optimization of various plugins and software and their integration with the website.
- Perform ongoing tests on internal and external website’s performance and functionality to ensure that everything is working optimally.
- Respond to incoming support tickets and complete tasks from clients in 2 business days or less.
- Stay current with tools and trends in web development and implement relevant tools, plugins and techniques as needed.
- Maintain accurate records of all web updates, change requests and site improvements.
- Create and maintain documentation of all website functionality.
- Make suggestions to the design team to ensure effective implementation and enhance user experience.
Person Specification
- Excellent communication skills (written and verbal).
- Excellent organizational skills and ability to prioritize your workload.
- Ability to work on multiple projects at the same time.
- Commitment to quality with a strong attention to detail, whilst respecting project deadlines.
- Ability to create and follow guidelines for consistent project delivery.
- Ability to handle critiques and adapt to the changing needs of clients in order to bring a project to completion.
- Strong backend and front end programming skills.
- Ability to work in a fast-paced environment with multiple projects and multiple clients simultaneously.
- Ability to prioritize multiple projects under pressure.
- Willingness to work a flexible schedule.
- Passion for working with others (being collaborative) and helping our team.
Working Hours
9am - 5pm EST (Monday, Wednesday and Friday) and on-call for service desk at the weekend.
To Apply
Step #1: Take the assessment at https://www.16personalities.com
Step #2: Email [email protected] using "Code Poet" in the subject line.
Step #3: State your assessment results from step #1 (required) and attach your resume and cover letter detailing how you match the role criteria (no more than 2 pages per document). In your cover letter, please include links to your online portfolio.
This is an ongoing vacancy and applications are being waitlisted for future consideration.
UX/ UI Designer
The Role
Do you use systems and checklists even in your personal life?
Are you constantly finding new ways to make processes work better?
Do your pet peeves include preventable mistakes and inefficiency?
Will the typos and errors in the job posting irritate you?
Are you looking for a role that gives you the freedom to do your best work?
Then read on …
We have an exciting new role for a part-time Operations / Project Manager who can bring their project management skills, organizational talent and customer services skills to our growing business.
Job Details
Job title: Operations / Project Manager
Main purpose of job: To work alongside the CEO, delivery team and key stakeholders to ensure that quality projects are delivered to time and budget.
Managerial Responsibility: 4
Position reports to: CEO
Location: Remote (home based)
Length of contract: Permanent (P/T)
Salary: competitive
Main Duties
- Working side by side with the CEO to support the design and implementation of operational strategy, ensuring that targets for performance and growth are met.
- Overseeing company operations and team productivity.
- Evaluating and improving the efficiency of business procedures according to organizational objectives and implementing improvements.
- Reviewing financial information and adjusting operational budgets to promote profitability.
- Effective project management skills.
- Overseeing customer support processes and enhancing customer satisfaction.
- Resolve issues effectively—seeing real problems, being comfortable with conflict, calling out the problems, and solving the problems in a practical and healthy manner.
- Overseeing adherence to the company’s core processes and operating systems.
- Quality control on all projects.
- Effective communication with the team, clients and potential clients - maintaining an excellent relationship with all parties.
- Ensuring that effective recruiting, onboarding, professional development, performance management, and retention procedures are in place and continuously improved.
- Implementing and updating the compensation program; rewrite job descriptions as necessary; conduct annual salary surveys and develop merit pool (salary budget).
- Ensuring that the leadership team is healthy, functional, and cohesive.
Person Specification
- Excellent communication skills (written and verbal).
- Excellent organizational skills and ability to prioritize workload of self.
- Critical thinking, analytical, & problem solving skills.
- Technical understanding of systems, including but not limited to: WordPress, Google documents, DropBox, Nifty PM, Adobe Acrobat Pro DC, Active Campaign, Slack, Zoom, Signal.
- Ability to work in a fast-paced environment.
- Ability to prioritize multiple projects under pressure.
- Ability to work on multiple projects at any one time.
- Willingness to work a flexible schedule.
- Operate in a fast-moving environment and adhere to deadlines while producing high quality work each and every time.
- Passion for working with others (being collaborative) and helping our team
Working Hours
9am - 5pm EST (Monday, Wednesday and Friday) and on-call for service desk at the weekend
To Apply
Step #1: Take the assessment at https://www.16personalities.com
Step #2: Email [email protected] using "Little Kahuna" in the subject line
Step #3: State your assessment results from step #1 (required) and attach your resume and covering letter detailing how you match the role criteria (no more than 2 pages per document).
Applications are currently open.
Graphic Designer
The Role
Does a poorly designed website make you cringe?
Are you constantly learning about the latest trends in visual design?
Do you make new brand concepts for fun?
Do you have a portfolio on Behance or Dribble?
Are you looking for a role that gives you the freedom to do your best work?
Then read on …
We have an exciting new role for a part-time Graphic Designer who can bring their creativity, user empathy and fresh ideas to our growing business.
PressFixer is a virtual tech support firm focused on helping non-tech savvy entrepreneurs grow their online businesses from $100K and beyond.
Our clients got their start doing it all themselves… or very cheaply. Now they’ve seen some success, they need our expertise to grow their business to its full potential.
Our job is to support them by removing tech stress from the equation and making it a breeze to implement their ideas and strategies.
As our Graphic Designer, you will be responsible for helping our clients to rebrand their existing business, creating print and digital marketing collateral and shaping the overall visual experience of these emerging brands.
Too many small businesses stay small because they lack the technical resources to compete in a global marketplace. We level the playing field by standing in their corner and prepping the pitch for their global success.
Job Details
Job title: Graphic Designer
Main purpose of job: To work alongside the Operations Manager, delivery team and key stakeholders to produce fresh, engaging graphics for print and online that will help our clients to get noticed and earn the trust of potential customers.
You will also produce the graphics for internal operations including our websites and marketing collateral.
Managerial Responsibility: 0
Position reports to: Operations Manager
Location: Remote (home based)
Length of contract: Permanent (P/T)
Salary: Competitive
Main Duties
- Work side by side with the Operations Manager and Web Development teams to create the visual elements needed for the successful completion of projects.
- Create Wireframe, Design and Prototype website concepts using Adobe XD.
- Develop the Visual Identity design including logo, brand pattern, font selection, color palette selection and companion brand books.
- Edit existing vector/ psd files.
- Designing graphics for marketing; including social media images using Adobe Photoshop and Spark.
- Image editing and manipulation via Adobe Photoshop or Lightroom.
- Design labels, packaging and mockups for physical and digital products.
- Creation of .gif files for various use cases.
- Make animated videos using AfterEffects or Adobe Spark.
- Create and implement fresh to visual concepts to support internal marketing campaigns.
Person Specification
- Excellent communication skills (written and verbal).
- Excellent organizational skills and ability to prioritize workload.
- Ability to produce multiple concepts for the same project.
- Commitment to quality with a strong attention to detail, whilst respecting project deadlines.
- Ability to create and follow guidelines for consistent project delivery.
- Ability to handle critiques and adapt to the changing needs of clients in order to bring a project to completion.
- Strong command of Adobe Creative Suite including Photoshop, Illustrator and XD.
- Ability to work in a fast-paced environment with multiple projects and multiple clients simultaneously.
- Ability to prioritize multiple projects under pressure.
- Willingness to work a flexible schedule.
- Passion for working with others (being collaborative) and helping our team.
Working Hours
9am - 5pm EST (Monday-Friday)
To Apply
Step #1: Take the assessment at https://www.16personalities.com
Step #2: Email [email protected] using "Little Picasso" in the subject line.
Step #3: State your assessment results from step #1 (required) and attach your resume and cover letter detailing how you match the role criteria (no more than 2 pages per document). In your cover letter, please include links to your online portfolio.
This is an ongoing vacancy and applications are being waitlisted for future consideration.
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